Anyone reports it in a minute. Every follow-up is chased to the end.
Incidents, hazards, near misses and good catches come in from a phone, a code on the wall, an email or an anonymous link. Investigations use the method that suits the event, notification deadlines are tracked on the record, and every action is closed on proof.
Works on its ownIncident management works on its own, so if it is all you need it is all you buy, and every other part of Obliwise stays optional.
What incident management includes
Everything below comes with it, ready on the first day and yours to change. 37 capabilities
Quick report from a phone
Anyone reports an incident in a minute, one short question per screen, with photos and location.
Investigation methods
Investigations use five whys, ICAM or a reconstructed timeline, sized to the event.
Regulator notifications
When you decide to notify, a draft is prepared for a person to approve, and the deadline and trail stay on the incident.
Actions closed on proof
An action closes only once the fix is checked by someone.
Incident types with their own details
Each type of event collects the details that matter for it, and one event can carry several types.
Hazards
Hazards are logged before anyone is hurt and promoted into the risk register with their history.
Observations and good catches
Near misses, good catches and unsafe conditions are captured and followed up like any other report.
Incident workflow
Every record moves through clear steps with the next step and its owner shown on the record.
People on the incident
The owner, manager, reporter, investigator and everyone notified are shown together and changed in place.
Investigation diagrams
Bow ties, fishbones, fault trees, event trees and HFACS are drawn on screen and kept with the incident.
Witness statements
Witnesses give their account through a guided link in their own words and language, and it is kept with the incident.
Weather and site context
Weather and site conditions at the time of the event are pulled in automatically.
Similar earlier events
While an investigation is open you see earlier events that look similar.
Lessons shared
Lessons reach the people who need them and resurface when similar work is planned.
Notification thresholds
Each incident is checked against notification thresholds written for your jurisdiction, each citing its source.
Automatic threshold checks
Thresholds are checked the moment an incident is reported or changed, so nothing waits on someone opening the right tab.
Notifiable incident wizard
A guided set of questions works out whether an event is notifiable and starts the clock if it is.
Regulator interactions
Inspector visits, notices and correspondence with regulators are tracked to closure.
Anonymous reporting
People report without giving their name, keep a tracking code and talk back and forth with the handler.
Report by email
Emails sent to your own reporting address become draft reports for someone to check.
Duplicate reports merged
Likely duplicates are flagged and merged into one record that can be undone, with everyone involved told where it went.
Tell the assistant what happened
People describe an event in their own words and the report is filled in for them to check.
Actions register
Every corrective action from every module lives in one register with an owner and a due date.
Due dates moved by request
Owners ask for more time and the right person approves or declines it.
Recurring work
Regular tasks are set up once and raised on schedule.
Many actions at once
Assign, reassign or close many actions in one step, with a preview first.
Late work escalated
Overdue work goes to the person accountable for it automatically.
Calendar of what's due
A calendar shows what is due across teams and sites.
Evidence required to close
You choose which actions need evidence attached before they can close.
Effectiveness review
Important fixes are re-checked after a set time to confirm they still work.
Witness audio transcribed as a draft
A recorded account is transcribed as a clearly labelled draft that a person corrects and the witness signs.
Lesson bulletins drafted for you
A lesson bulletin is drafted from the investigation for a person to review and approve.
Lessons shared beyond your workspace
You choose to publish de-identified lessons to other workspaces or your industry, reviewed before release and switched on separately.
One report split into two
A report that covers two events is split into two records, with its history kept on both.
Records converted between types
A report becomes a hazard, an incident or another record type without anyone typing it again.
Notifiable events beyond workplace safety
Notification checks also cover environmental, dangerous goods and care-sector regimes.
Clinical incident management
Healthcare providers record and investigate clinical incidents with the datasets their sector requires.
Where it works
In the browser on any computer, and in these places too.
On the phone
In the iOS and Android apps, with or without signal.
- Quick report from a phone
- Actions closed on proof
- Incident types with their own details
- Hazards
- Observations and good catches
- Incident workflow
- Lessons shared
- Duplicate reports merged
- Tell the assistant what happened
- Actions register
- Late work escalated
- Evidence required to close
- Witness audio transcribed as a draft
- Clinical incident management
Without an account
Through a link or a code that anyone can open.
- Quick report from a phone
- Witness statements
- Anonymous reporting
Worked example: a forklift clips a racking upright
Nobody is hurt, but the racking is damaged in a busy aisle.
Step 1: Reported from the floor
The operator reports it on their phone with two photos and the location. It takes under a minute.
Step 2: The right people hear about it
The warehouse manager is told straight away. The event is checked against your notification thresholds and the result is shown on the record.
Step 3: Investigated to the right depth
The investigator runs a five whys, adds a short timeline and sees two earlier events in the same aisle.
Step 4: Actions closed on proof
New racking guards and a change to the traffic plan are raised as actions. Each one closes only when the photo evidence is attached and checked.
Read more
Module pages
Start with incident management on its own.
Tell us how many people and locations you have. We will set it up with you, using your own forms and terms, and you add anything else only if you want it.